Effective Date: August 27, 2026

Speed Fix Service respects the privacy of visitors and customers who contact us through our website, phone, email, WhatsApp, or other available communication methods.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how customers can contact us regarding their information.

1. Information We May Collect

When you contact Speed Fix Service or request appliance repair or maintenance services, we may collect information such as:

• Name
• Phone number
• Email address
• Service location
• Appliance type
• Appliance brand or model, if provided
• Description of the appliance issue
• Information related to the requested service

We only request information that is reasonably required to respond to your enquiry, confirm service availability, arrange a service visit, or provide the requested service.

2. How We Use Information

The information provided by customers may be used to:

• Respond to service enquiries
• Confirm service availability in the customer’s location
• Contact customers regarding requested services
• Arrange or coordinate service visits
• Understand the appliance issue before a service visit
• Provide repair and maintenance services
• Communicate regarding service requirements, charges, or follow-up
• Maintain business and service records
• Meet applicable legal, accounting, or business record requirements

We do not use customer information for purposes unrelated to the requested service unless required or permitted by applicable law.

3. How We Receive Information

Information may be provided directly by customers through:

• Website contact or enquiry forms
• Phone calls
• WhatsApp messages
• Email
• Other direct communication with Speed Fix Service

Customers should avoid sending unnecessary sensitive personal information through the website, email, phone, or messaging services.

4. Sharing of Information

Speed Fix Service does not sell or rent customer personal information to third-party marketing companies.

Customer information may be shared only when reasonably necessary to operate the service, respond to a customer request, provide the requested service, or comply with legal requirements.

For example, relevant customer information may be provided to a technician responsible for carrying out the requested service.

We may also disclose information when required by applicable law, legal process, or a lawful government request.

5. Service Providers and Website Tools

Our website may use third-party services or technical tools for website operation, communication, security, analytics, advertising, or measurement.

Where such services are used, the relevant providers may process information according to their own privacy policies and applicable terms.

We take reasonable steps to use such services in a manner consistent with the purposes described in this Privacy Policy.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve the website experience, and measure advertising or website performance where applicable.

Some third-party services used on the website may also use cookies or similar technologies.

You can manage or restrict cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

If Speed Fix Service uses Google advertising or audience features that involve cookies or similar technologies, the applicable Google requirements and user controls will also apply. Google requires appropriate disclosure when website data is used for online advertising or audience features.

7. Google Ads and Advertising

Speed Fix Service may use online advertising services, including Google Ads, to promote its services.

Where applicable, advertising and measurement technologies may collect information such as website interactions, device or browser information, and advertising-related identifiers.

We do not intentionally use our website to collect sensitive personal information for advertising purposes.

If data is used for advertising audiences or remarketing, applicable privacy disclosures and user controls will be provided as required by the relevant advertising platform. Google provides users with controls for managing advertising-related data and cookies.

8. Protection of Information

We take reasonable measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Customers should avoid sending passwords, payment card information, government identification numbers, or other unnecessary sensitive information through our contact forms, email, or messaging services.

9. Data Retention

We may retain customer information for as long as reasonably necessary for service records, customer support, accounting, legal, tax, dispute resolution, or other legitimate business purposes.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business record requirements.

10. Customer Requests

Customers may contact us to:

• Ask what personal information we hold about them
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask questions about how their information is used

Some information may need to be retained where required for legal, accounting, tax, warranty, dispute, or legitimate business record purposes.

11. Children’s Privacy

Our services are intended for general customers and are not specifically directed toward children.

We do not knowingly request or collect personal information from children for advertising or unrelated purposes.

12. Third-Party Websites

Our website may contain links or references to third-party websites or services.

Speed Fix Service is not responsible for the privacy practices, content, or security of third-party websites.

Customers should review the privacy policies of third-party websites before providing personal information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Speed Fix Service

Owner: Muthuramalingam Rajamoorthy

Business Type: Independent Third-Party Home Appliance Repair & Maintenance Service Provider.